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Advanced helpdesk for customer service and internal ticket management

Requestor makes it simple to deliver outstanding service to both customers and employees with its advanced ticketing system and integrated artificial intelligence (AI).

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Premium features

Requestor offers many useful features, and we keep adding more based on your needs.

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Deployment in minutes

In the cloud in 3 minutes, on your server in 10 minutes. Either way, you can start using it today.

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Everything in one place

Requestor consolidates all communication from various channels with customers and employees into one organized place.

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Easy to use

Using Requestor is so easy that you’ll get the hang of it in an hour or two, even if it’s your first time seeing a system like this.

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Integration

Requestor easily integrates with third-party systems, allowing you to manage all processes from one centralized location.

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Always up-to-date

With each update, we regularly add new features and extensions to Requestor, and you always have immediate access to them.

Requestor is perfectly customized for its customers

To meet the different needs of our customers, we offer Requestor in two versions: cloud solution for easy access from anywhere and an on-premises server version for your own server. Both options provide full functionality and maximum flexibility tailored to your requirements.

Requestor Cloud

The cloud solution reduces infrastructure costs, ensures automatic updates and backups, offers flexible access from anywhere, and provides high availability.

Learn more about the Requestor Cloud solution

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Requestor Server

The server solution is ideal for companies with their own server infrastructure, providing full control over data, custom integration options, and a high level of security and reliability for critical operations.

Learn more about the Requestor Server solution

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Try Requestor
Every day, many satisfied customers
rely on Requestor.

Requestor has provided us with a powerful solution that enables us to manage operations efficiently. We greatly value the regular updates and long-term sustainability of the system.

Jakub Vesely
IT application support at MND a.s.

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