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Adaptable Helpdesk
for Customer Support and Internal Team Requests

Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place.

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All the functions you need

Requestor has many useful functions. And we keep adding more based on your needs.

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Active within a few minutes

In cloud within 3 minutes; on the server in 10 minutes. Either way you can start using it today.

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All in one place

Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication.

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Easy to operate

Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system.

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Integration with CRM or ERP

You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place.

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Always up-to-date

With our monthly updates, we add new functions and extensions to Requestor. And you have them available immediately.

Helpdesk solution tailored to you business needs

We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.

Requestor Cloud

With Requestor Cloud you don’t need to install it on your own server, bother with updates or backups. You can fully focus on your business instead.

More about Cloud

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Requestor On-Premises

Requestor On-Premises is the perfect solution for companies who have their own server infrastructure and require a high level of security and integration.

More about On-Premises

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Try Requestor for free
A lot of satisfied customers
are using Requestor helpdesk

Thanks to Requestor, we have gained a powerful solution that allows us to efficiently manage the operation. The Requestor team can quickly develop reports exactly according to the requirements of the management, which we greatly appreciate.

Pavel Drexler
CIO of Edenred CZ

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