Services Overview

Support

Standard customer support is available without any restriction to all customers every day 24/7.

If your company operates Requestor as an absolutely vital system for your internal and external customers, it is possible to extend the standard support.

Especially for the customers who put a high priority to Requestor operation, there is a Premium support service available.

Premium Support enables to conclude a service level agreement (SLA), which will then guarantee a response to your request and the time for its solution.

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Are you interested in learning more about the Premium Support service?