Requestor Professional Services

Thanks to many years specializing in the development of helpdesk and service desk solutions, and thanks to the large-scale Requestor implementation in companies of all shapes and sizes, we’re the experts in this field.

Requestor Professional Services will help you implement the desired helpdesk or service desk scenario according to your needs and business goals, whether you’re looking for a customer care solution, a tool for your internal team requests, or IT support software.

Consultations

Through consultations we will closely examine your specific requirements for the scenario that you want to implement.

Presentation

Based on your requirements, we will introduce Requestor and its possibilities to meet your desired usage scenarios.

Customizing

We understand that every business may be different. Requestor makes it easy to add new features without increasing costs.

Configuration

Our experts will suggest or recommend the appropriate Requestor configuration settings directly in the application.

Installation

Our technical staff will provide installation of Requestor to your server or cloud environment within a very short time.

Development

Regular updates make it possible to flexibly respond to different needs your company develop during the time.

Migration

If your company needs to transfer data from any application into Requestor, we will take care of the safe transfer of your data.

Support

Standard customer support is available to all customers every day 24/7. There is also a Premium support service available.

Training

We will save your time and teach you how to use the system, including many tips and tricks how to use Requestor to its full extent.

Reporting

Using Business Intelligence (BI) application we will design and create parameterized, interactive reports and dashboards.

Do you have any questions? Contact our sales team at sales@requestor.com or fill out the contact form below and we’ll contact you as soon as possible.