Requestor 4.7 | Updates and Revisions of the Current Version

Updates

• We’ve optimized the performace of inserted pictures in the request
• API – Change of user name
• We’ve optimized the Request forward
• API – Tag support (users, companies, requests)
• We’ve added a new option to define default cathegory when assigning new request in Portal
• We’ve set up the preview of subgroup in AD group detail
• We’ve edited Automatization / Assign an operator. Previously, it was possible only to change the operator (if there was a one), now it is possible to assign an operator when the request is in a queue
• We’ve added new option to forward saved attachment within an internal comment
• We’ve set up blocking of sent notification according to domain

Revisions

• We’ve fixed wrong preview of Portal in Internet Explorer
• We’ve fixed user loading from Active Directory
• Time report is now displaying the correct time range
• The sum in Work report displays now the correct data
• We’ve fixed the preview of Projects in Reports
• We’ve fixed the loading of specific AD Groups
• History of requests transfer between operators is not displaying wrong information anymore
• We’ve fixed the wrong Automatization when there was a Portal entry in the condition
• We’ve fixed the preveiw of Project in Activities when adding new time record
• We’ve fixed the AD user’s photo loading
• We’ve updated the Report preview in 2020
• We’ve fixed the Form preview
• We’ve deleted sent notifications to non-existent users
• We’ve fixed the user import from CSV
• It is now possible to delete an atachment file after the response is sent
• We’ve fixed the wrong user language when the field for language setup is hide
• We’ve fixed the auto-delete of old entries from Webhook queue
• We’ve fixed the incorrect request preview in CTI window (modul Calls)
• We’ve fixed the exported requests in CSV when the column with SLA is displayed
• We’ve fixed the ticket Solving without an operator