Scalable
You don’t need your own server. With just a browser and access to internet and you can start working with Requestor in a few minutes. Our helpdesk will adapt to your company size and will grow with you over time.
We’ll take care of your helpdesk or service desk, including updates, data backups and system maintenance. You don’t need your own server or high input costs. You can fully concentrate on your business instead.
You don’t need your own server. With just a browser and access to internet and you can start working with Requestor in a few minutes. Our helpdesk will adapt to your company size and will grow with you over time.
No input costs or operating costs to buy hardware and licenses. You don’t even need to be an IT specialist to run the system. Our support team takes care of everything.
We’ll take care of updates, server monitoring, backups and system maintenance. With Requestor running on our servers, we can detect and solve any problem very quickly and save your time.
Requestor On-Premises is installed on your own servers. You take care of all updates and backups. With Requestor On-Premises you have a full control over your user’s data and you can easily integrate it with Active Directory. More information about Requestor On-Premises.
| Requestor Cloud | Requestor On-Premises | |
| Licence based on number of users/operators | Yes | View pricing |
| Min. number of operators | 1 | View pricing |
| Hosting | Included | Own server |
| Security | Included | Own setup |
| HTTPS | Included | Own certification |
| Updates | Automatic | Available for download |
| Maintenance | Included | |
| Backups | Daily, 7 days a week; When a new backup of the database is made, version older one week is deleted | According to your own plan |
| Support | Faster detection and solution of any problem | Communication with our Support team |
| Active Directory | Limited, only if an Active Directory server is publicly accessible | Easy integration with servers in the same network |