Requestor Cloud

We’ll take care of your helpdesk or service desk, including updates, data backups and system maintenance. You don’t need your own server or high input costs. You can fully concentrate on your business instead.

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Scalable

You don’t need your own server. With just a browser and access to internet and you can start working with Requestor in a few minutes. Our helpdesk will adapt to your company size and will grow with you over time.

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Low operating costs

No input costs or operating costs to buy hardware and licenses. You don’t even need to be an IT specialist to run the system. Our support team takes care of everything.

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Time saving

We’ll take care of updates, server monitoring, backups and system maintenance. With Requestor running on our servers, we can detect and solve any problem very quickly and save your time.

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With Requestor Cloud you don’t need to install it on your server or bother with updates or backups. You can fully focus on your business instead.

  • Complete functionality available
  • Hosted in certified third party data centres in Europe
  • Automatic updates and data backups
FAQ

What is the difference between Cloud and On-Premises?

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Requestor On-Premises is installed on your own servers. You take care of all updates and backups. With Requestor On-Premises you have a full control over your user’s data and you can easily integrate it with Active Directory. More information about Requestor On-Premises.

Choose what suits you best

Requestor Cloud Requestor On-Premises
Licence based on number of users/operators Yes View pricing
Min. number of operators 1 View pricing
Hosting Included Own server
Security Included Own setup
HTTPS Included Own certification
Updates Automatic Available for download
Maintenance Included
Backups Daily, 7 days a week; When a new backup of the database is made, version older one week is deleted According to your own plan
Support Faster detection and solution of any problem Communication with our Support team
Active Directory Limited, only if an Active Directory server is publicly accessible Easy integration with servers in the same network
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