Discover fresh features, changes and fixes. Requestor helpdesk in version 4.14 offers new system reports and cloud storage integrations. A number of features, including Requestor Chat, have received interesting improvements.
We have expanded the Requestor helpdesk with other practical functions. New features include display of delivery time to e-mail box, service request archiving and Gmail OAuth 2.0 support. Discover all the improvement and bug fixes in the current version 4.13.
The quick notes module and the possibility to disable sending notifications to selected email addresses are two practical functions brought in the version 3.6.
If you have missed a function in Requestor, which would trigger an action based on the events within the application and defined conditions, you can find it in the administration, under the new “Automatic action” menu item.
Satisfaction measurement using questionnaires or simple symbols – that is the main innovation brought by the autumn update of Requestor. To keep the customers or employees happy is going to be even easier for you than ever before.
