Discover fresh features, changes and fixes. Requestor helpdesk in version 4.14 offers new system reports and cloud storage integrations. A number of features, including Requestor Chat, have received interesting improvements.
We have expanded the Requestor helpdesk with other practical functions. New features include display of delivery time to e-mail box, service request archiving and Gmail OAuth 2.0 support. Discover all the improvement and bug fixes in the current version 4.13.
If you had missed in Requestor the possibility to create a tree structure of the requests, i.e. to determine which request is superordinate and which is subordinate, you will find it along with many other new features in the version 3.7.
The quick notes module and the possibility to disable sending notifications to selected email addresses are two practical functions brought in the version 3.6.
Up to 500 requests must be resolved daily by the operators of Edenred – a multinational company, engaged in the administration of meal vouchers and other employee benefits. Thanks to the Requestor and the possibilities to easily connect it with the Microsoft Power BI tool, the Edenred’s managers now save a lot of time: they monitor and evaluate all necessary reports at a single place.
