Requestor Professional Services

We implement functional and reliable help desk and service desk solutions for provision of top quality services connected with user experience for your customers and employees, with an emphasis on a high degree of innovation and superior quality.

Why choose Requestor Professional Services?

Thanks to our many years of specialization in the development of the help desk / service desk solutions and large number of Requestor implementation in companies of all sizes, we are the experts on this issue. Professional Services include a range of services, which will help you to implement the desired help desk or service desk scenarios exactly according to your needs and business goals of your company.

Overview of the Services Provided

Consultations

Consultations

Through consultations, along with you, we will closely examine your specific requirements for the scenario that you need to implement, using the application.

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Presentation

Presentation

Based on your requirements, we will introduce Requestor and its possibilities for meeting your desired usage scenarios.

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Customizing

Customizing

We listen to your needs and we understand that every business environment may be different, therefore bringing many specific requirements.

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Configuration

Configuration

Our experienced experts will suggest or recommend, and possibly in cooperation with you, carry out the appropriate Requestor configuration settings directly in the application.

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Installation

Installation

Our technical staff will provide on-line or off-line installation of Requestor to your server or cloud environment within a very short time.

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Development

Development

We understand that your company is constantly developing and changing, and its requirements, which need to be flexibly reflected, are logically changing over the time as well.

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Migration

Migration

If your company needs to transfer data from any application into Requestor, we will take care of the safe transfer of your data.

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Support

Support

If your company operates Requestor as absolutely vital system for your internal and external customers, it is possible to extend the standard support.

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Training

Training

We will save you valuable time in exploring Requestor through trainings that will quickly teach you how to use the system, including many tips and tricks.

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Reporting

Reporting

Using Business Intelligence (BI) application, we will display all the information at one place. We will design and create parameterized, interactive reports and dashboards.

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Contact us

For more information on how the Requestor Professional Services can be used at your company, please contact our sales team at sales@requestor.com  or fill out the contact form below and we will be happy to contact you.

Do you have any question? Send us an e-mail – we will respond within 24 hours.