Information in Real Time
When working with requests, all changes are displayed to users automatically and in real time. Therefore, Requestor users never miss any new requests, comments, status changes, or other events.
Comments in Requests
If a comment change occurs in an open request (new / change / removal), the comment is displayed in real time, without the need to manually update the page, and including a visual mark. This function also avoids conflicting changes in case more than one operator is writing in comments simultaneously.
Changes are automatically (no need to update anything manually) and in real time reflected on the requests page in the form of new requests, comments, and other important events. Should a new request or comment appear in Requestor, an information line will be displayed and new requests are highlighted.