Automation allows you to react to events that happen in Requestor without any user interference. It can be applied to both new and existing requests.
Automation brings time saving to request solvers who would have to otherwise perform repetitive activities. Using intelligent conditions, you can simply determine under what circumstances an action should take place. After meeting the conditions, the action takes place, which can alter the request features exactly as needed. The users can be informed of the performed action via email or notification on their mobile phone.