ELIT

ELIT CZ is a distributor of a complete range of spare parts for passenger cars, commercial vehicles, lorries, and motorcycles. ELIT CZ is a member of the Rhiag multinational group. Besides the Czech Republic, the group also includes Slovakia, Poland, Ukraine, Hungary, Romania, Bulgaria, Switzerland, Spain, and Italy.

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Requestor solutions

  • Complex and centralized Service Desk solution for the management of requests from employees and customers from all European subsidiaries
  • Separate portals in various language mutations, designated to all employees for entering various types of requirements from European branch offices to the central IT department
  • Integration into the internal IT infrastructure
  • Requestor API a Requestor Mobile
  • Power BI reporting
  • High demands on availability (2000+ requests / day)

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