One service desk only
One meeting point for your internal tasks as well as customer facing communicaton.

„We use Requestor Service Desk each day for processing requests for IT services from our customers.“ We have chosen Requestor mainly for its innovative approach and quick development of new functions."

IT department and customer service, Edenred CZ

Requestor service desk

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Service Desk

Supported requests include incidents, basic requests, problems and service requests.

Service Catalog

In Requestor, requests are placed into independent service catalogs.

Self Service Portal

The self service portal is a part of Requestor which provides a web portal for your End-Users.


The custom fields help you to easily acquire the exact information that you need.


Reports contain many user settings that provide an in-depth view of request management.

More features

Knowledge Base, ITIL, SLA, Customers, Views, API, Automations and more!