„We use Requestor Service Desk each day for processing requests for IT services from our customers.“ We have chosen Requestor mainly for its innovative approach and quick development of new functions."
A central point for managing, tracking and solving of all requests. Requestor is a powerful platform that allows you to manage requests of your whole organization.
- Internal requests of employees
- External requests of customers
- Management of all provided services
(not the IT services only).
You may customize Requestor for the needs of your organization quite easily. It's very easy to configure Requestor. No need for complicated training and expensive consultants.
- Organizational structure, departments, services
- Dynamic fields and forms
- Custom work methods for ticket solving.
Dealing with requests coming from different sources or with requests targeted at various departments? No matter. Manage all requests efficiently from a central point.
- Tickets may by accepted from emails and over the phone
- End-user Portal
- External portal for customers
- Register of customers
Requestor offers a number of powerful and easy-to-use tools that are a joy to use.
- ITIL processes
- Analysis and reporting tools
- SLA, automation, escalations
- Integration, API, LDAP
Choose the optimal way of data storage
- Available immediately
- High reliability and availability
- Free of pesky installations, updates and backups
- Runs on certified Microsoft data centers
- Keeps your data under contro
- Internal storage of your company's data
- Easy installation with help of the web installer
- Fast and easy updates
Single version for all, Simple price plans
Requestor allows you to have all functions at your disposal at all times. The number of end-users is unlimited. See the simple price list based on the number of operators.
30-day trial version available for free
Try Requestor for free for a month, repeatedly, if needed. It’s simple. Fill in the form for the Cloud version or download On-Premises version. Our customer support is always available.Try Requestor For Free
Individual approach and solution
Each customer is cared for individually. We listen to your requests for functionality, and we try to meet them. Feel free to contact us any time, our team is available for you.Contact us
Requestor Service Desk
Requestor is a software product aimed at companies who care about the requests of their employees or customers. Requestor is a fast and effective platform which will help you provide high-quality services to users.