„We use Requestor Service Desk each day for processing requests for IT services from our customers.“ We have chosen Requestor mainly for its innovative approach and quick development of new functions."
Requestor service deskShow all features
Supported requests include incidents, basic requests, problems and service requests.
In Requestor, requests are placed into independent service catalogs.
The self service portal is a part of Requestor which provides a web portal for your End-Users.
The custom fields help you to easily acquire the exact information that you need.
Reports contain many user settings that provide an in-depth view of request management.
Knowledge Base, ITIL, SLA, Customers, Views, API, Automations and more!